Some time ago my dishwasher began to malfunction. At least that’s what I thought. It was relatively new, but no matter what I did, the dishes started coming out dirtier than when they went in.
My husband and I set about solving the mystery. He checked to be sure the drain wasn’t clogged and the screen wasn’t covered in food particles. We put various kinds of cleaners in the dishwasher to make sure no food particles were hanging around in there.
We used the citric acid dishwasher cleaners, twice. We used vinegar too. Still, everything was coming out with that horrible film and sometimes little specks on the dishes. Since our dishes are bright red, you can pretty much see that stuff a mile off. To be honest, I was glad they were such a bright color. If the dishes were white, we might not have noticed that nasty film.
People said, “Oh, just rub it off! It will be fine!” and “Don’t be so finicky”. Eh, no. Gross. I’m not eating from those dishes.
We changed dishwasher detergents, three times. No help. The problem seemed to be getting worse! Now I don’t even want to use the dishwasher because I’ll just have to wash most of them by hand again when I take them out.
Having such a mess all the time and so much extra work makes cooking a pain and chore instead of a pleasure. Finally, I stopped using the dishwasher. Everything was being washed by hand.
When there was no possibility that the dishwasher was an issue, I called the company that made the detergents and asked them why their product wasn’t working. I won’t say any names but it started with a “C” and sounds like the names of some mountains I know.
Their response was that it was the fault of my dishwasher. After all, it couldn’t be their product. When I tried to assure them there was nothing wrong with my dishwasher, the next solution was that it probably needed to be cleaned. Seriously? What were they thinking?
My response was the same one I gave the computer companies. Each product maker blames the others so that none have to take responsibility. You know, Microsoft techs blames Dell, Dell techs blames Microsoft during any phone call to get help. You can’t win with a system like that. In the end, the customer takes it in the shorts and is left with no resolution to the situation.
About three weeks into the dishwasher woes, the local news commented that we might notice our dishes are not getting clean. Why? Because this was the year they removed phosphates from the dishwasher detergent. Oh, great. First our clothes got dirtier and now our dishes are dirtier.
With the cat out of the bag, the dishwasher detergent producers are in big trouble because people everywhere are now complaining about how horrible their products are. People everywhere are switching to paper plates and Dawn dish detergent.
The companies all scramble to come up with better products. I’m pretty sure the government told them years in advance to figure something else out. But they didn’t.
Now you see the various brands advertising how their new “platinum” version will clean your dishes “over time” and will even make your dishwasher cleaner over a longer unspecified period of time. You know, the one with the kitchen counselor? She tells you how it’s done.
What did I hear? I heard that the companies didn’t care enough about the major disruption of the everyday lives of the families who purchase their products to get off their duffs and make a product that would meet the federal guidelines and perform well.
I heard they wanted to sell every last one of the old product they produced before they were outlawed.
I heard they didn’t mind giving us inferior products they could sell for the same or higher prices.
Lastly, I heard they would not have begun to work on the problem if so many people would not have complained and they faced losing business to paper plates and plastic cups.
Now that they have come out with their “platinum” version, how long do they want me to purchase a product that does not clean the dishes before they will come out with another product that will? Do they really think I’ll keep purchasing a product from companies that have proven they really don’t care about the distress of having to do the chores over when families are busy?
Just when I am resolved to doing dishes by hand, we hear yet another voice chiming into the conversation. It’s like someone coming into the back of a large convention hall waving their hands and yelling, “Hey! We have an answer! Does anyone hear us?”
The latest argument on cause and effect and who is to blame? It’s the detergent. No, it’s the water. It’s a combination of them both. If you have hard water your dishes will never be clean again with the new federal guidelines for acceptable dishwasher products.
Hard water is water with minerals in it. How to know if your water is hard? Easy. Use a brand new tray to make ice. Use tap water. Don’t filter it. Did the cubes stick to it when they were ready? Hard water. Now, if you are able to get the cubes out, what do they look like? Can you see through them or are they cloudy? Again, not pure water.
Place the cubes in a crystal clear glass of water. Don’t touch them or bump the glass. Come back later to see what happened. Is there a pile of sediment in the bottom of the glass? The more sediment, the harder the water.
You can also buy a water test kit to tell you what you can find out by using the ice cube test. It doesn’t mean the water is unfit to drink. It just means you have stuff in the water. Even city water has stuff in it. Well, I wouldn’t drink it, but they claim it is safe.
So, back to the dirty dishes. It is the premise of the water filtration companies that the dish detergent binds with food particles and the stuff in the water to create a film on your dishes and dishwasher. Ewww. Gross.
They say with a good whole house water filtration system you can have clean water for drinking, cooking, doing laundry, and bathing. With their systems you can even have water clean enough to run a dishwasher.
Your clothes will be cleaner and your skin less irritated. Not running the dishwasher so many times or doing dishes by hand would be a great benefit of a whole house water system. I just talked myself into making an appointment for an estimate. Ouch. $$.